staff offshore Archives | Optimal Outsourcing

Feb 16

Recruiting and Hiring Tips before Outsourcing Staff

Recruiting and hiring is a multi‐step process that should ideally be tweaked to suit your particular business and needs especially if you are looking to outsource staff.

In the hope of helping you out on this important facet of the outsourcing industry.

Watch this short video to learn more:

I listed down some basic but essential suggestions.

Recruiting and Hiring Tips

Find an outsourcing company with a good reputation. It’s wise to look for a company with a team on the ground in the Philippines so that they can locate the best candidates from talent pools, which an online‐only company may miss. Optimal Outsourcing has an office located in Clark Freeport Zone Philippines.
Pick an outsourcing company with a dedicated Human Resource department to screen out and test the best candidates for your requirements. Optimal Outsourcing has a dedicated Human resources team led by Byron Dizon.
Use an outsourcing company that has an Australian office that is familiar with Australian business standards. Note there is only a 2 hour time difference between the Philippines and Australian Eastern Standard Time. Optimal Outsourcing has an Australian base on the gold Coast and In Sydney.
Opt for a company that will both screen and pre‐interview candidates for you. This is standard process with Optimal Outsourcing, this saves you time wasted sifting through the resumes of those who may not fit your needs.
Look for a company that will handle all payroll and administrative duties so that once you select a candidate they can take care of these details. Unless you have experience in these areas on an international scale, delegating them will reduce needless headaches and allow you to focus solely on your business.
Write a compelling and colourful advertisement for your business. Explain in ample detail what the job is, what qualifications you’re expecting in an employee, both technical and personal, and include a description of the type of skills you want a candidate to bring.
Mention the kind of personality best suited for the position, and indicate any particular interpersonal and communication skills you expect. The more clear and direct your advert, the easier it will be for an outsourcing company to assist you in finding the right people to fit the bill. Be sure to include your business’s strongest suits and merits to help attract the top candidates.
Set up Skype Interviews. At Optimal Outsourcing we set up Skype video interviews with your selected candidates at a mutually convenient time. Have a list of pertinent questions prepared to help you decide on the right candidate for the position.
Check references provided. Optimal Outsourcing will check the references provided by each candidate. This is a step in the process that should be mandatory for each contractor you interview. It’s not only necessary to verify experience and credentials, but it can be an ideal way to learn more about a potential employee. Or better still have the outsourcing company’s HR Department check the references on your behalf.
Set up a test for each candidate. At Optimal Outsourcing we have a written and oral test for each applicant. Testing allows you to judge the skills of a candidate and further evaluate their suitability for the position before you do any hiring.

Choosing your outsourced staff is a major key to your business’s productivity. It will save you time, resources and headache in the long haul.

Still if you are unsure about the whole process, give us a call, we are more than willing to help you out.

Feb 12

Outsourcing Staff from the Philippines

By Paul Outsourcing

Outsourcing staff from the Philippines is sure fire way to cut on costs while maintaining a high degree of productivity.

For many years large businesses such as insurance companies, banks and airlines have been outsourcing large chunks of their businesses overseas.

Over the last few years with the cost of technology decreasing and becoming more efficient it is now easier and effective for small and medium size businesses (by far the largest employers in Australia) to access the benefits of Outsourcing.

Outsourcing for you could mean:

Living the 15‐hour workweek, whilst travelling the world, watching your kids grow up, pursuing your hobbies fervently.
Continuing to work hard but achieving 3 times as much with your time – more clients, more sales, faster web development. All whilst you’re focusing on the things in your business that matter.
Getting tax deductible trips for every time you visit your staff in the Philippines.
All of the above.

What is Outsourcing?

Outsourcing essentially means delegating tasks to third‐party businesses or virtual workers. Any business of any size can benefit from this type of outsourcing.

Delegating work in this way will help you improve grow your business, lower operational costs and improve the quality of your product.

Outsourcing has transformed the businesses and lives of many ‐ those doing the outsourcing and the workers in the economies in which outsourcing has exploded, traditionally to China and India.

More recently, one destination has taken the outsourcing world by storm – The Philippines. In fact, 2 years ago the Philippines overtook India in the total number of call‐centre employees.

There a several key drivers contributing to the rise of this brilliant nation and we’ll go through those in more detail in a later chapter. With that in mind, let’s take a deeper look at the system and its benefits.

Watch this short video to learn more:

Why Outsource Staff from the Philippines?

Eager reliable qualified workers for less

Probably the best motivation behind why you ought to outsource. How does having an assistant without having to pay $25 an hour sounds to you?

Outsource to the Philippines and contract an outsourced staff for as little as $8 an hour per person.

Yes, there’s an expression that you get what you paid for. I know you’re worried that the quality will be awful but it is actually not the case. . Filipinos are well educated and value a job for overseas companies. Working for Australian companies is a well paid job in the Philippines.

You need to spend time training to get staff acquainted with the office procedures, and you don’t generally require exceedingly specific abilities, I’m almost certain you’ll discover individuals willing to work for $8/hr.

I realize that you’re most likely thinking that you can just do the tasks yourself and save $8 an hour. But how much is your hour worth?

It Doesn’t it bode well to simply assign the smaller tasks so you can concentrate on the bigger ones?

Cheap reliable Philippine workers can help you grow your business.

Time Difference is not a big deal

I’m certain that a great deal of you are worried about the difference in the time zone –Philippines being located in Southeast Asia.

All things considered, a ton of Filipinos are more than willing to adjust to the time difference. A considerable measure of these outsourced staff worked in call centres and they are very familiar with adjusting to different time zones.

If your business is located in Australia, the time difference is minimal compared to let say the United States.

Good Grasp of the English Language

This is the nation’s primary selling point and this is the motivation behind why the Philippines is the top choice of the top organizations. The Philippines is the second largest English speaking population in the world

The literacy rate in the Philippines in 2012 is around 92 per cent, which is significantly higher than in India, China and Sri Lanka that is why Filipinos can communicate in English rather easily. This implies less occurrences of translations being lost in interpretation.

By outsourcing your smaller tasks to your offshore team, you can achieve a lot more.

Contact us now for details

Feb 10

3 Benefits of Outsourcing

By Paul Outsourcing

Whilst the benefits of outsourcing to the Philippines grow to outweigh those of many other nations, there are a number of benefits that are accessed by major corporations across the globe, and increasingly, the enlightened few who have discovered them for their start-‐ up or SME ventures.

Regain Time

Arguably the most valuable commodity today, our time, is growing scarcer and more precious. Dozens of entrepreneurs and business owners are working fewer than 10 hours per week, and virtually all of their work has become simply catching up, motivating and maintaining weekly goals.

Once you set your gears in motion, you allow yourself significantly more time to spend being the real CEO you were meant to be, and more importantly, with your family and friends.

It’s a very personally empowering route. Don’t you like the idea of someone else growing your business while you’re lounging on the beach with your family?

Your contractors, who (with the right training) will become perfectly autonomous and knowledgeable, can evolve and develop your business independently at a significantly lower cost than if you had to put in all those hours by yourself.

Up to 80% cheaper

Are you ever daunted at the cost of hiring a local Australian or US employee?

We were too!

Thankfully, outsourcing is 60-‐80% cheaper than hiring locally in most cases.

If you’re in need of a telemarketer, for example, the numbers speak for themselves: a typical Australian telemarketer costs around $4,500 per month whereas a Filipino with perfect English will earn almost a quarter of that, just under $1,300.

A Filipino accountant can earn $1,400 per month, whereas an Australian accountant typically earns over $7,000. The same applies to admin staff, payroll clerks, bookkeepers and receptionists.

It’s important to keep in mind the substantially lower cost of living in the Philippines.

A thousand dollars per month stretches considerably further for a Filipino than it does for an Australian.

Additionally, by choosing to outsource your employment you are actually creating well-‐paying and sought-‐after jobs for Filipinos.

Working remotely for international employers is in very high demand in the Philippines, not only because of the wages received, but because this type of employment allows a Filipino to work from the comfort of their own home.

Easy Access to Skilled Staff

Outsourcing eliminates the immediate need for recruiting personnel to do a specialized task. This enables the company to save a lot of its time and finances plus it can focus on the more important core tasks.

Outsourcing to skilled staff also eliminates the margin of error on the task allocated. Lastly, having skilled staff to outsource to also speed up the completion of the assigned task/s because of their training, efficiency and general technical know-how of the tasks involved.

These are but some of the more obvious reasons why outsourcing to the Philippines can be a definite boost to your company.