remote staff Archives | Optimal Outsourcing

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Why Hire Offshore Staff to do your Business Processes?

By Outsourcing

There is a growing list of business processes that you can now outsource to offshore staff located in the Philippines.

One of the greatest misguided notion of working with an outsource staff is that one representative can do everything for you. I call this the ‘Super Admin Assistant Myth’. There is no such thing.

It’s simply impractical and not true.

At Optimal Outsourcing we recommend that you clearly define the tasks that you want your outsource staff to perform when hiring.

Watch this short video to learn more

In the Philippines there are many well educated and highly qualified virtual staff who can work in specific areas ranging from accountants to medical typists and IT professionals. Of course there are also personal assistants and sales staff.

Many Australian businesses find building a group of specialized offshore staff can benefit the growth of their business. At Optimal Outsourcing we can help you build your own offshore staff in the Philippines.

Choose your Offshore Staff

Here is an example of outsource staff tasks available in our office:

  1. Admin Assistant
  2. Content Writer
  3. SEO Specialist
  4. Digital Marketing Specialist/Social Media Marketer
  5. Accounting Staff
  6. Email Marketer
  7. Radiology Typist
  8. Debt collector
  9. Booking agent
  10. Outbound and Inbound customer service officer
  11. Payroll officer
  12. HR manager

It’s critical to recognize and value that no one person can deal with these diverse tasks. It’s about utilizing what you have at your disposal, to get what you need out of your group by assembling a team to help your business grow.

At Optimal Outsourcing Corporation we see to it that you have the best competent outsource staff. We do this by having every candidate undergo a rigorous testing and selection process that includes a direct Skype interview with the client.

Contact us today and let’s start building your outsourcing success!

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Recruiting and Hiring Tips before Outsourcing Staff

By Outsourcing

Recruiting and hiring is a multi‐step process that should ideally be tweaked to suit your particular business and needs especially if you are looking to outsource staff.

In the hope of helping you out on this important facet of the outsourcing industry.

Watch this short video to learn more:

I listed down some basic but essential suggestions.

Recruiting and Hiring Tips

  • Find an outsourcing company with a good reputation. It’s wise to look for a company with a team on the ground in the Philippines so that they can locate the best candidates from talent pools, which an online‐only company may miss. Optimal Outsourcing has an office located in Clark Freeport Zone Philippines.
  • Pick an outsourcing company with a dedicated Human Resource department to screen out and test the best candidates for your requirements. Optimal Outsourcing has a dedicated Human resources team led by Byron Dizon.
  • Use an outsourcing company that has an Australian office that is familiar with Australian business standards. Note there is only a 2 hour time difference between the Philippines and Australian Eastern Standard Time. Optimal Outsourcing has an Australian base on the gold Coast and In Sydney.
  • Opt for a company that will both screen and pre‐interview candidates for you. This is standard process with Optimal Outsourcing, this saves you time wasted sifting through the resumes of those who may not fit your needs.
  • Look for a company that will handle all payroll and administrative duties so that once you select a candidate they can take care of these details. Unless you have experience in these areas on an international scale, delegating them will reduce needless headaches and allow you to focus solely on your business.
  • Write a compelling and colourful advertisement for your business. Explain in ample detail what the job is, what qualifications you’re expecting in an employee, both technical and personal, and include a description of the type of skills you want a candidate to bring.
  • Mention the kind of personality best suited for the position, and indicate any particular interpersonal and communication skills you expect. The more clear and direct your advert, the easier it will be for an outsourcing company to assist you in finding the right people to fit the bill. Be sure to include your business’s strongest suits and merits to help attract the top candidates.
  • Set up Skype Interviews. At Optimal Outsourcing we set up Skype video interviews with your selected candidates at a mutually convenient time. Have a list of pertinent questions prepared to help you decide on the right candidate for the position.
  • Check references provided. Optimal Outsourcing will check the references provided by each candidate. This is a step in the process that should be mandatory for each contractor you interview. It’s not only necessary to verify experience and credentials, but it can be an ideal way to learn more about a potential employee. Or better still have the outsourcing company’s HR Department check the references on your behalf.
  • Set up a test for each candidate. At Optimal Outsourcing we have a written and oral test for each applicant. Testing allows you to judge the skills of a candidate and further evaluate their suitability for the position before you do any hiring.

Choosing your outsourced staff is a major key to your business’s productivity. It will save you time, resources and headache in the long haul.

Still if you are unsure about the whole process, give us a call, we are more than willing to help you out.