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Why is Clark in Angeles City a Good Location for BPO?

By Outsourcing

The viability of Clark Free Port Economic Zone located in Angeles City as an outsourcing centre was started in the late 1990s after a call centre company (Cyber City Services) decided to set up its offices inside the former military base.

Clark has been home to the United States’ military forces since before World War II, until after the eruption of the Mt Pinatubo volcano coupled with a senate bill led to their untimely exodus out of the country.

This event led to the creation of the BCDA (Bases Conversion and Development authority) tasked with the conversion of the former U.S military bases (Clark included) into free-port economic zones. The Clark Development Corporation (CDC) was established to head and operate the more than 2,000 hectares of the free port.

The signing of Executive Order 619 by then Philippine president Gloria Macapagal Arroyo further pave the way for duty free shops to set up shops inside the Free Port and enjoy tax and duty incentives.

This first transformation of the Free Port enjoyed relative success for some time, creating various employments for the locales in Pampanga and the neighbouring provinces.

The BPO industry bloom in Asia particularly in India and Philippines particularly in Angeles City proved beneficial for the Free Port as well.

Here’s some valid points as to why Clark is the perfect location for your BPO business and outsourcing centre in Angeles City.

Setting Up Your BPO Business in Angeles City

Strategic Location

Located in the province of Pampanga which is nestled in the central plains of Luzon bordered by the mountains of Zambales in the west and Mt Arayat in the East, Clark Free Port Economic Zone can be accessed using multi-point motorways.

If you are coming from the north, you can take the Tarlac-Pangasinan Expressway (TPLEX) that leads directly inside the Free Port.

From the west you have the Subic-Clark Expressway (SCTEX) that can guarantee a 30-45minutes travel time. The North Luzon Expressway links the capital city of Manila and the south to the Free Port.

The Clark International Airport inside the free port ensures fast international travel to and from the business district.


With infrastructures and utilities (cabled telephone lines, fibre optic internet connection) well in place, with building locations secured, fenced and gated, the Clark Free Port is the perfect venue for many outsourcing companies that want to set up their offices in Angeles City.

Low Cost

Being a Free Port, BPO locators are entitled to certain tax incentives and privileges. You can cut cost up to 70% instead of hiring in-house talents from your location.

Highly Educated and Young Work Force

The young and educated work force demographic prolife of the province also proved to be a big factor that draws a lot of BPO companies to do business in the Free Port.

With a literacy rate of 93.94 (Pampanga), university graduates of 9,869 (2012-2013 alone), with 32.20% of this coming from the Business Administration related field and 17.49% coming from IT-related disciplines, the province is brimming with highly capable, very educated and English speaking workforce.

Pleasant All Year Round Weather

The weather condition within the region ranges from dry and humid summer and a wet rainy season. The Free Port is located in an elevated section of the city of Angeles, almost on the foothill of the Zambales mountain ranges, sparing it from any major flooding issues during the rainy seasons as experienced in some areas around the city and major problem for Manila

Minimal to No Power Outage

The Free Port also has its own electric generating system ensuring brown-out free operations 24/7 all year round.

Outsourcing your office processes to Clark Free Port Eco zone ensures maximum delivery of services, with high degree of efficiency and accuracy of tasks without incurring high costs and worrying about other variables such as reliability of the infrastructure in the process.

Contact us today and we’ll help you set up your outsourcing office.